Refund and Returns Policy
Overview
Thank you for shopping at Sole Comfort! If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Items that cannot be returned:
- Gift cards
- Downloadable software products
- Some health and personal care items
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
If you need to exchange an item for the same item, send us an email at support@solecomfort.com and send your item to:
Sole Comfort
123 Comfort Lane
Jackson, MS 39201
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Sole Comfort
Email: support@solecomfort.com